Tristate Window Factory

360 Marcus Blvd

Deer Park, NY 11729

Atnn: Paul Klemm

September 9, 2009

Dear Paul:

I want to apologize for sending you this letter so late after your company installed the windows on our property. My schedule became very hectic with the planning of the camp season. However, I still wanted to send a short note thanking you and your entire staff for such an outstanding job.

First and foremost, I want to thank you for your professionalism and assistance as you guided me through the procedure of purchasing the windows. I felt very comfortable and at ease that our company made the best decision in choosing Tri-State for the installation of twelve windows in the Carriage House and then subsequently the eleven windows in the Mansion. Erica from Customer Service and the two gentlemen who came to measure for the windows were all very professional and helpful in my dealings with them. Please thank them for the tie assistance on my behalf.

From what i have heard from the teachers in the Carriage House classrooms and my colleagues on the third floor of the Mansion, it was very comfortable in both locations and they definitely felt a difference in the temperature throughout the winter and also throughout the hot summer. Your windows are a great product that I would recommend to anyone. Please feel free to use me as a reference in the future.

Again I want to thank you for the wonderful job you have done and look forward to using your company’s services again in the future.

Sincerely,

Brian J. M

Associate Director

North Shore Day Camp

35 Crescent Beach Road

Glen Cove, NY 11542

(516) 656 - 4235