Dear Andrew:A few years ago, I had my windows replaced by Tri-State. I was very pleased with the way the job was handled and I noticed a difference in my fuel consumption the very first winter.Last year I had a problem with one of the windows and I called...
A few years ago, I had my windows replaced by Tri-State. I was very pleased with the way the job was handled and I noticed a difference in my fuel consumption the very first winter.
Last year I had a problem with one of the windows and I called your company to complain about it. I was very skeptical about the \"Lifetime Guarantee\" you advertise, and was fully expecting to have problems getting the window replaced or repaired. To my surprise an appointment was scheduled immediately and my window was repaired two days later.
This June I decided to have my roof replaced, and vinyl siding installed. When I happened to see your add on T.V. offering a 50% discount on vinyl siding I gave you a call to set up an appointment. I had previously gotten two estimates from other companies and again I was very skeptical about your advertisement. To my delight, your price blew away the competition and I booked the job.
I can\'t begin to tell you how pleased I am with the end results. From the very beginning your salesman, Ken Sharf, walked me through the job and answered all my questions. I was having trouble choosing a color from the small swatches in his sample book and the next day he went out of his way to bring me full size samples of the two colors I had narrowed it down to.
When the job began I was fortunate enough to have George Kormas as the foreman. He and his crew were incredible and did a superb job. They really paid attention to detail and I could not be happier with the results. I knew I was in good hands with George from the very start when the siding was delivered and he refused delivery because some of the boxes were open and looked like they had been left over from another job. I overheard George telling the driver: \"we are paying for quality merchandise and that is what I expect. I don\'t want what you have left over when you clean out your warehouse\". Two days later the siding in question arrived in brand new boxes that had been shrink-wrapped. Way to go George!
hi this day and age, when people seem to be looking for anything to complain about, I thought it would be nice to take the time to write a letter commending a job well done. Everyone who has been to my home since the job was completed has made a comment on the quality of the workmanship. I have recommended you to two of my friends and a family member looking to have their homes sided in the near future. Don\'t be surprised if they request George Kormas as foreman with his exceptionally talented crew.
A very satisfied customer: