To Nicole and Staff at Tri-State:

I wanted to write this letter to thank you and all your staff for doing such a wonderful job of installing the windows for the Coop our company manages. This project consisted of 176 windows and I have to admit I was a little worried since I have never done a project with Tri-State.

The quality of your window and the lifetime warranty that your company offers is what sold the Board of Directors and the Residents on your product.

I have received several calls from the residents telling me how much warmer their apartments are and how easy the windows are to operate. The workers did an excellent job and worked very neat and professional.

Our fuel costs have been dropping since the installation was complete. I have to say that based on the fuel cost savings that we have experienced as of this date; the windows will pay for themselves over time.

I would definitely recommend Tri-State Factory for any future projects that we are involved with.

Thank you again for a wonderful experience with this project and all your customer support along the way.

Sincerely,

Finger Management Corp.

Ron F.

Riverdale, NY