From: Jo & Jerry SDate: Friday, Dec. 4, 2009 I am sending this note to let you know how very satisfied we were with the installation of 11 triple-pane windows in our home. In this day and age, when people do not hesitate to voi...
From: Jo & Jerry S
Date: Friday, Dec. 4, 2009
I am sending this note to let you know how very satisfied we were with the installation of 11 triple-pane windows in our home. In this day and age, when people do not hesitate to voice complaints, we would like to take this opportunity to voice our satisfaction for a job well done!!
From the very beginning, with our first dealings with your salesman, Dave Sacks, in your Seaford showroom, to today’s installation, we have had a very pleasant experience contracting for our new windows. Dave was both knowledgeable and friendly and we felt very comfortable placing our order. As “senior citizens”, in this bleak economy, making such a costly decision regarding a home improvement is not always easy but, after meeting with Dave and seeing your product first hand, we felt confident that we were dealing with the right company and the right windows.
Regarding today’s installation, another main reason we are so delighted with our experience with Tri-State Window Factory has to do with the excellent and professional team of Tony, young Tony and Mike who worked so diligently on this installation. Not only did they know exactly what to do, they cleaned up after themselves and were extremely pleasant while working in our home. Kudos to them and to Tri-State for sending this crew to our home!! The windows and capping look beautiful and we know that they will make our home much warmer this Winter.
Along with Dave Sacks and these particular three men, they are a excellent representation of your company. We will not hesitate to remember Tri-State, in the future, along with recommending Tri-State to all our friends for their consideration.
We trust that Beth will pass a copy of this e-mail along to Andrew Oberst, Dave Sacks and our terrific work crew for their consideration.
Sincerely, two very satisfied customers,
Jo & Jerry S